1. Data Controller

This Privacy Policy applies to zeynep.com.tr, operated by Zeynep Giyim Sanayi ve Ticaret A.Ş. ("Company", "we").

Address: 15 Temmuz Mah. Koçman Cad. No:44, Bağcılar, Istanbul, 34212 / Turkey
Email: info@zeynep.com.tr
Phone: +90 212 656 37 77

2. Data We Collect

When you visit our website or submit a contact form, the following data may be processed:

Name, email address, and phone number (via contact forms)
Company name and country (for commercial inquiries)
IP address, browser type, pages visited, and session duration (via cookies and analytics tools)

3. Purposes of Processing

Responding to contact and wholesale inquiries
Sending catalogues and price lists
Analysing and improving website usage (Google Analytics)
Compliance with legal obligations

4. Legal Basis (GDPR Article 6)

Your data is processed on the basis of contract performance, legitimate interest, and consent under the EU General Data Protection Regulation (GDPR) and Turkish Law No. 6698 (KVKK).

5. Cookies

Essential cookies: Required for the site to function; cannot be disabled.
Analytics cookies: Used to measure site usage via Google Analytics. Not activated without your consent.
Marketing cookies: Used for ad personalisation. Not activated without your consent.

Manage your preferences via the cookie banner at the bottom of the page.

6. Third-Party Sharing

Your data is not shared with third parties without legal obligation, your consent, or a contractual requirement. The following processors operate under data processing agreements:

Google LLC (Analytics, Tag Manager) — privacy policy: policies.google.com/privacy

7. Retention Period

Personal data is retained for a maximum of 10 years following the end of the processing purpose or the applicable legal retention period, after which it is securely deleted.

8. Your Rights

Under GDPR Articles 15–22, you have the right to:

Know whether your personal data is being processed
Access your personal data
Rectify inaccurate data
Request erasure ("right to be forgotten")
Object to processing
Data portability

To exercise your rights, contact us at info@zeynep.com.tr.

9. Changes

This policy may be updated and republished on this page. Significant changes will be notified by email.